My lash girl is out of town. Can I book my fill here?
We do not accept foreign fills because we cannot stand behind 50% of someone else's work. We will gladly remove your current lashes and apply a new set.
How long do they last?
Lash extensions are lashes applied to your natural lash. Naturally, your lashes fall out and a new one will grow in. That, and other elements such as sleeping on your face, sweat and oils you can expect to need a fill every 2-3 weeks.
How can I make them last longer?
The lash artist will go over aftercare with you. We also carry an oil free makeup remover/lash cleanser and lash strengthening serums.
Which one should I choose?
There are photos of the different sets on our menu to help you decide. The Classic set is a great natural look. The Hybrid creates more fullness. Volume is full glam. Keep in mind, there are certain thicknesses and lengths that will work better with your natural lash too. If you are unsure, book a lash consultation.
Which facial should I book?
There is a full menu with descriptions to help you decide what you're looking for. Otherwise book a Customized Facial and we can discuss your wants and needs during your consultation.
Why can't I get in today?
Ebony's availability is very limited because she travels to work between here and Dallas, TX. It is best to prebook. Her availability is listed online. Keep patient, she is also training the others to make facials more accessible to you.
What does EMS mean in the Anti Aging Facial?
Electrical Muscle Stimulation is a device to tighten and lift your muscles below skin level. It is not painful, but it is an odd feeling similar to twitching. There may be tingling sensations if you have metal implants or even fillings in your teeth.
Do peels hurt?
Peels listed in Levels 1-3 in pain level and shedding to be expected. A Level 1 is a wonderful treatment for those that are new to peels or don't want any shedding. We can even add a Level 1 peel on top of an already exfoliated face by booking The Glow Up. This is our most popular facial service. A Level 3 will not be performed without us knowing your skin is strong enough by first receiving Levels 1-2. This Level 3 helps with scarring and discoloration.
How often should I get a facial?
This differs from client to client. If we are doing a series to target specific skin concerns, we may be doing a facial every 2-4 weeks for 2-4 months. If you are just looking for skin maintenance, every 1-3 months is fine.
Can I get a facial right before my wedding?
We do not recommend getting a facial right before an important event unless you've been getting facials by us regularly. A change in product brands or even the random use of professional grade can speed up skin turnover and create some purging.
Do I really need to buy the products?
One facial cannot remove years worth of damage overnight. You will be seeing your own products on your bathroom sink more often than seeing us! We can help you create the perfect regimen for your skin type and concerns. Just because your friend uses something doesn't mean it will give you the same results.
What skincare product line do you carry?
We carry Cosmedix, Image Skincare, as well as a few products made in house.
What is a Back Facial?
A back facial is easily our most relaxing service. We can target back acne or help you unwind while getting that hard to reach spot. We also let you leave with your poultice in hand because it can be used up to 8x on muscle tension.
What is the difference between a brow tint and brow henna?
A brow tint colors the hair but is most bold the first day. Although brow henna looks more natural, it is made to stain the skin so it will last longer. Henna does require a longer processing time, so you will have the choice to wait in store, come back, or remove it at home.
What is a brow lamination?
Brow lamination is a brow perm. It redirects your hair growth to stand up instead of comb down. Your hair will take shape better each time you receive one. It lasts 4-6 weeks with proper aftercare.
Do you do brow mapping?
We do not. We prefer to follow your natural brow line rather than create one and hope one day your brows fill into it. We will make them as symmetrical as possible, but your brows "are sisters not twins".
Do you have brow products?
We have brow pencils, highlighters, brow gel, and serums. We can even show you how to use one you purchase during your brow service.
What kind of wax do you use?
We first apply an oil to protect the skin from the wax, then use a cream wax which I find is much less traumatic to the skin.
Is it going to hurt?
Removing hair from the root can cause some discomfort, but everyone's threshold is different. However with professional technique and regular visits that breakdown the bulb, the discomfort will lessen each time.
How long do I have to grow it out?
1/4 of an inch or the length of a grain of rice; 4-6 weeks of growth between waxes or 2-3 weeks from a shave.
What are the best tips to reduce pain?
An over the counter pain reliever 30 minutes beforehand, no caffeine, exfoliating the night before, and no hibernating during the winter.
How can I help reduce ingrown hairs?
Exfoliation is key to removing the dead skin that can block the hair. We carry body brushes and ingrown serums in store.
Can I get waxed while pregnant?
You can still get waxed while pregnant although you are much more sensitive.
Can I get a brazilian wax while on mentruation?
You can, but a tampon must be worn. Your skin will also be more senstive than usual.
What if I breakout after a wax?
This is most commonly a histamine reaction. Take an antihistamine or use the ingrown serum we carry to reduce this reaction. Also avoid tight clothing, steam, sweat, and lotions.
What is a protoge discount?
Our trainees are considered a protege until they can perform a 5 star service without any help. We apply a 15% discount to the services they perform as a thank you for allowing them the opportunity to perfect their skill.
What is the cancellation fee?
A card is required to book any service over 30 minutes. If you cancel or rebook within 24 hours of your appointment, you agreed to allow us to charge your 50% of the services you reserved.
What are your hours?
Our store hours are Wednesday-Friday 12pm-5pm. We also take clients on Tuesdays and Saturdays by appointment only. We are closed on holidays and close early on slow days. We have families too.
Can I shop online?
You can shop online and we can ship it with a shipping fee or you can pick it up curbside for free. Skincare products we carry are not allowed on site, but just call us and we can add it to your tab!
Where do I park?
Parking is under the carport, on the street in front of the store, or in the parking lot to the left of our store.
Where are you located?
We are on a one way street driving away from downtown after the first house on the corner of Austin Street and 11th Street.